Support
Frequently asked questions.
Everything we get asked most, organized by product and topic. Search by keyword or jump to a section.
General
About ASC & the Technology
What is Applied Sensor Co. (ASC)?
We're a smart textile startup based in Woodinville, WA. We design and manufacture pressure-sensitive sensor products built on conductive textiles, polymers, and technical embroidery. Beyond our off-the-shelf products, we work with OEMs to create custom pressure-sensitive smart textile solutions — including custom hardware and software — tailored to specific applications. Our consumer products also pair with popular platforms like Home Assistant to deliver real-time presence detection and alerts.
What makes ASC sensors different from regular pressure mats?
Our sensors are fabric-based rather than rigid. They're thin, flexible, and designed to be discreet. Because they use a resistive textile grid, they can detect analog pressure — making them highly valuable for presence vs. absence detection. While the underlying technology is capable of more, reliable, real-time presence detection is what our customers find most compelling and useful day to day.
Are ASC products washable?
No. Our products are not washable. They are designed to be water-resistant and, in some configurations, waterproof — but they are not safe for machine washing or submersion.
Does ASC have a patent on this technology?
Yes. ASC was granted a U.S. patent (Ser. No. 18/632,874) in early 2026 covering the core sensing technology.
General
Ordering & Shipping
How do I order?
Both TrampleTek Blue and SlumberTek are available at asc.com. Orders over $150 ship free domestically (U.S.).
Do you ship internationally?
Yes, international shipping is available to most countries. Rates and delivery times vary by destination. The site will calculate shipping at checkout.
Can I change my shipping address after ordering?
Yes, if you catch it before the label is created — reach out to shop@asc.com right away and we can update it.
General
Returns & Warranty
What if my device is defective or stops working?
Reach out to shop@asc.com with a description of the issue and photos if relevant. If the device is confirmed defective and within the 1-year warranty we'll replace it.
Do you offer a buy-back guarantee?
Yes. If within the first 30 days SlumberTek or TrampleTek Blue doesn't work for your setup and we can't fix it together, we'll buy it back and cover the return shipping. We prefer to get devices back so we can refurbish or recycle the electronics rather than let them go to waste. Reach out to shop@asc.com to initiate.
General
Privacy & Data
Do your products record video or audio?
No. Neither TrampleTek Blue nor SlumberTek captures any video, audio, or imagery. They only detect pressure. No identity is captured.
Where is my data stored?
If you're using Home Assistant, your data stays entirely local on your own network — nothing goes to ASC servers. If you use the ASC app, data is processed through our secure cloud infrastructure. We do not sell user data.
TrampleTek Blue
TrampleTek Blue — What Is It?
What is TrampleTek Blue?
TrampleTek Blue is a durable, discreet pressure-sensitive floor mat built from advanced textile sensors and technical embroidery. It has a built-in ESP32 Wi-Fi/Bluetooth chip and integrates with Home Assistant (or can run standalone with the optional BLE wall socket). When someone or something steps on it, it fires an event you can use to trigger any smart home automation you can imagine.
What are some common use cases for TrampleTek Blue?
Customers have used it for: front door arrival detection, pet door notifications, puppy potty training, car alignment in the garage, kitchen sink lighting automation, workshop tool activation, Halloween animatronic triggers, package delivery detection, laundry weight estimation, research experiments, and commercial foot traffic counting. The community constantly comes up with creative applications — check the project-sharing channel on our Discord for inspiration.
Can TrampleTek Blue detect cats or small animals?
Yes. TrampleTek Blue can detect objects down to approximately one pound, so cats and similarly sized animals are well within its detection range.
Can I use TrampleTek Blue outdoors?
TrampleTek Blue is designed for indoor use and can handle light moisture. Extreme conditions — heavy rain, flooding, or prolonged exposure to extreme heat — are not recommended.
TrampleTek Blue
TrampleTek Blue — Setup & Integration
What do I need to get started with TrampleTek Blue?
For Home Assistant users: a computer with Chrome (for the web flasher), your Wi-Fi credentials, and an existing Home Assistant installation. For standalone use: the optional BLE wall socket add-on, which lets you use it without a full home automation system.
How do I install the firmware?
Use our web-based flasher — no software to install. Connect TrampleTek Blue to your computer via USB, open the firmware install page in Chrome, and follow the prompts. There's also a YouTube walkthrough at youtube.com/@AppliedSensorCo. Note: the web flasher requires Chrome or Edge — it will not work in Firefox or Safari.
After flashing, the mat shows no LED lights and appears unresponsive. Is it broken?
Probably not. When TrampleTek Blue ships, it has QA firmware that lights up to indicate pressure. Once you flash the Home Assistant firmware, the LED no longer lights up during normal operation — this is expected behavior. Try unplugging and replugging the device and check your Home Assistant ESPHome device list — it may already be connected and working.
How do I put TrampleTek Blue into Boot mode to reinstall firmware?
Hold both the RST and Boot buttons simultaneously, then release RST while keeping Boot pressed. The Boot button must be held at startup for the device to enter Boot mode. Most computers handle this automatically during flashing, but occasionally manual intervention is needed. Step-by-step guide: docs.asc.com/bootmode.html
Does TrampleTek Blue work with Home Assistant natively?
Yes. It integrates via ESPHome over Wi-Fi. Once flashed and added to your network, it shows up in your HA ESPHome devices and you can build automations directly from it.
Does TrampleTek Blue require a hub or bridge?
No hub is required. For Home Assistant, it connects directly over Wi-Fi. For standalone use, the optional BLE wall socket add-on lets it work without any other hardware.
TrampleTek Blue
TrampleTek Blue — Sensitivity & Calibration
Different areas of my mat have different sensitivity, or it doesn't seem very responsive. What can I do?
This typically happens because the inside of the mat is tight and needs to be loosened up. Rolling, bending, striking, tugging, and scrunching the mat can help loosen it and increase sensitivity. Mats generally get more sensitive over time as the top layer wears in. You can also try re-running calibration — press the calibrate button, apply pressure for 1-2 seconds, then release.
How is calibration on TrampleTek Blue different from SlumberTek?
TrampleTek Blue uses a gradient-based algorithm that looks for quick changes in pressure rather than holding thresholds like SlumberTek. The sensitivity slider shows you how much pressure change is needed to trigger an on or off event. Calibration only requires a brief 1-2 second press, not the longer process used for SlumberTek.
TrampleTek Blue
TrampleTek Blue — Troubleshooting
My TrampleTek is detecting inconsistently or has false positives. What should I do?
Detection issues can happen if the mat has shifted position, if ambient conditions have changed significantly, or if calibration has drifted. First, check that the mat hasn't moved. Next, try re-running calibration. If you're on Home Assistant, there's a raw sensor data entity you can enable to see actual voltage values and help diagnose. Reach out to support@asc.com if you need help — we're also happy to schedule a video call.
My TrampleTek Blue stopped responding after working fine. What should I check?
If you're using the BLE wall socket, check the LED — it should be turning on and off as expected. If you're using Home Assistant (which has no LED indicator), check your HA history for connectivity status. The device may need to be recalibrated, or in the worst case reflashed. Reach out to support@asc.com if you're stuck.
My TrampleTek keeps disconnecting from Home Assistant. What can I try?
Disconnects are usually Wi-Fi related. The ESP32 chip has a compact antenna and can struggle with range or interference, especially on the floor. Try: moving the mat to a spot with better Wi-Fi coverage, using a Wi-Fi extender or mesh node nearby, ensuring your router's 2.4GHz channel is set to a fixed channel, or making sure the electronics enclosure isn't buried under thick objects.
What does it mean if the LED lights up green or red when I press on it?
That's the factory QA firmware — the mat hasn't been flashed with Home Assistant firmware yet. Green means pressure is being applied; red means pressure is being removed. Run the firmware flasher to install the HA version.
TrampleTek Blue
TrampleTek Blue — Technical Details
What chip does TrampleTek Blue use?
TrampleTek Blue runs on a Wemos Lolin ESP32-C3 Mini, which provides both Wi-Fi and Bluetooth connectivity. The firmware is built on ESPHome.
Can I clean TrampleTek Blue?
Light surface cleaning is fine. Avoid submerging the electronics enclosure. We recommend spot cleaning only — do not machine wash.
SlumberTek
SlumberTek — What Is It?
What is SlumberTek?
SlumberTek is a discreet under-mattress pressure sensor designed to detect bed occupancy and movement. It sits between the mattress and the bed frame — no wearables, no cameras, no microphones. It connects via Wi-Fi to Home Assistant or the ASC mobile app and can send real-time alerts when someone enters or exits the bed.
Who is SlumberTek for?
SlumberTek was designed for two primary users: family caregivers monitoring an aging parent or loved one (bed exit alerts, fall risk awareness, long-distance peace of mind), and smart home enthusiasts who want to automate bedroom lighting, HVAC, and other devices based on sleep state. It's also useful for parents monitoring young children, post-surgery recovery, and overnight staff in assisted living.
Does SlumberTek replace a baby monitor or camera?
It's a complement, not a replacement. SlumberTek doesn't see or hear anything — it only detects pressure. For infant safety especially, it should be used alongside other monitoring as appropriate. That said, it's excellent for alerting caregivers when a child or elder has gotten out of bed at night.
SlumberTek
SlumberTek — What It Detects (and Doesn't)
What exactly does SlumberTek detect?
SlumberTek detects: when someone gets into bed, when they leave the bed, how long the bed has been empty, and nighttime movement patterns. It does not capture any audio or video, does not record identity, and requires nothing from the person being monitored.
Can SlumberTek detect two people in a bed?
SlumberTek is designed to reliably detect a single individual. If you need to monitor two people in the same bed, we recommend using two SlumberTeks — one per person.
Can SlumberTek detect if someone has fallen out of bed?
SlumberTek detects bed exits — meaning it can alert you when the bed goes from occupied to unoccupied. Paired with a Home Assistant flow or the ASC app, you can set an alert if the bed remains empty for more than a specified time (e.g., 15 minutes) during overnight hours, which serves as a practical fall or wandering indicator.
Will SlumberTek work on an adjustable bed?
Yes. Customers have used SlumberTek successfully on adjustable beds. We suggest using enough tape to secure the device and prevent it from shifting while the bed adjusts position. We recommend positioning it around mid-chest level for best detection.
SlumberTek
SlumberTek — Setup & Placement
How does SlumberTek connect?
SlumberTek connects to your Wi-Fi network. From there, it integrates with Home Assistant via ESPHome, or connects directly to the ASC mobile app. No hub is required.
How do I install SlumberTek?
Place the mat under the mattress and plug it into power via USB. Connect it to your Wi-Fi using the ASC app or ESPHome web flasher. Set your alert preferences. The device is invisible once installed — there's nothing to wear, charge, or remember.
Where should I position SlumberTek under the mattress?
Generally mid-chest or slightly below is ideal. Having the electronics enclosure near the edge of the bed (not buried in the center) gives better Wi-Fi signal and makes accessing the power cable easier. If your bed has slats, place a piece of cardboard, thin plywood, or rigid plastic over the slats before putting SlumberTek down — this creates a flat surface that can nearly double the signal quality.
Does SlumberTek work on a bed with slats?
Yes, but we strongly recommend placing a hard flat surface over the slats first — the packaging cardboard that comes with SlumberTek is perfect for this. Slats without a flat backing significantly reduce signal quality, which can hurt accuracy. With a solid surface underneath, slat beds work excellently.
Does SlumberTek require calibration?
Yes, and calibration matters. Every mattress and bed frame combination is different. The calibration process sets a baseline for your specific bed. Most users calibrate at initial setup and occasionally if they change their mattress or rearrange their bed. The device also has an auto-calibration system that adjusts itself over time based on your nightly data.
Can I use SlumberTek with Home Assistant?
Absolutely — Home Assistant is the most powerful way to use SlumberTek. You can build automations like: turn on a nightlight when someone exits the bed, alert if no bed entry by a set time, log sleep and movement history, or integrate with other sensors for a full home awareness picture.
Does SlumberTek work with Amazon Alexa or Google Home?
Not natively at this time. The primary integration pathways are Home Assistant and the ASC app. Via Home Assistant, you can bridge to Alexa or Google Home if needed.
SlumberTek
SlumberTek — Accuracy & Performance
How accurate is SlumberTek?
SlumberTek is designed to be accurate 95% or more of the time under normal conditions. We're always making hardware and firmware improvements to meet and exceed that target. If you're consistently seeing accuracy below that level, reach out to support@asc.com and we'll help troubleshoot.
Why is my SlumberTek giving false positives?
SlumberTek tries to strike a balance between being fast and responsive when you first get into bed, while also ignoring non-human weights like balled-up bedding or animals. That balance can sometimes lead to occasional false positives. If you're experiencing them regularly, reach out to support@asc.com — we can walk you through calibration adjustments. Our troubleshooting video at youtube.com/@AppliedSensorCo also covers this in detail.
My SlumberTek stopped detecting me after a vacation or multi-day absence. What happened?
The auto-calibration system can drift over extended periods when the bed is completely empty. If you return after a few days away and accuracy is off, a manual recalibration usually fixes it quickly. You can also increase the Auto-Calibration Trigger Sensitivity setting in the diagnostics to make the device more resilient to extended vacancies.
SlumberTek is slow to detect when I get into bed. Can I speed it up?
Check the 'Transition to On Delay' setting and make sure it's as low as possible — the default is 1 second, which is also the minimum. If detection is still feeling slow after confirming, see the troubleshooting section of our YouTube channel at youtube.com/@AppliedSensorCo for more options.
SlumberTek is slow to register that I got out of bed. What can I do?
This is usually related to how the sensor signal recovers after you leave the bed. Check the 'Transition to Off Delay' setting and the sensitivity sliders in the diagnostics section. Our troubleshooting video has a dedicated chapter on fixing slow out-of-bed detection.
My dog or cat keeps triggering SlumberTek. How do I fix that?
There's a dedicated section in our troubleshooting video on preventing pets from triggering SlumberTek. In general, adjusting the sensitivity threshold upward means the device requires more weight before registering occupancy — which can filter out lighter animals while still detecting people. Positioning the sensor toward the headboard side of the bed can also help, since pets tend to sleep toward the foot.
Does SlumberTek need to 'wake up' if the internet dropped?
No. SlumberTek is always listening and reconnects automatically after Wi-Fi interruptions. You don't need to do anything to restart it after a power outage or internet drop.
Is there a temperature reading in the app?
The device reports a temperature value, but this is the CPU/board temperature, not ambient room temperature. Normal operating range is roughly 95–120°F depending on your mattress thickness and the device's position. It's primarily a debugging diagnostic and isn't intended to be used as a room thermometer.
SlumberTek
SlumberTek — Firmware & Updates
How do firmware updates work?
Home Assistant will notify you within 6–12 hours when a new firmware version is available. You can update with a single button click from the HA interface — no USB cable needed for most updates. If you restart your device, it will check for updates immediately rather than waiting.
Do I need to recalibrate after a firmware update?
It depends on the update. Major version changes often require a recalibration because the algorithm or entity structure changes. Release notes will indicate if recalibration is needed. When in doubt, a quick recalibration doesn't hurt.
The firmware installer crashes Chrome right at the end. Did the install fail?
Probably not — this is a known intermittent issue with the web-based flasher. After Chrome relaunches, reconnect to the device and you should see the option to configure Wi-Fi credentials, which means the firmware installed successfully. If you're not sure, check the device version in Home Assistant under Settings > Devices.
SlumberTek
SlumberTek — Connectivity
My SlumberTek keeps disconnecting from Home Assistant. What can I try?
Wi-Fi connectivity is the most common issue. The device uses a compact ESP32 antenna that can be affected by mattress materials and distance from your router. Try: positioning the electronics enclosure closer to the edge of the bed, using a dedicated 2.4GHz network with a fixed channel, or adding a nearby Wi-Fi extender or mesh node. Avoid having the electronics buried under thick foam layers if possible.
Can I use SlumberTek with a mesh Wi-Fi system or separate 2.4GHz network?
Yes. SlumberTek works well with mesh systems and dedicated 2.4GHz networks. If you're experiencing stability issues, setting a fixed IP address and fixed Wi-Fi channel can help. Using a separate SSID for your IoT devices (2.4GHz only) is also a common recommendation.
SlumberTek
SlumberTek — The ASC App
Is there a mobile app for SlumberTek?
Yes — the ASC app is currently in development, with a target release of summer 2026. It will allow you to set up the device, view bed status in real time, configure alerts, and review activity history without needing Home Assistant. In the meantime, Home Assistant is the recommended integration path.
How do I get notified when the app launches?
Sign up for our mailing list at asc.com to be the first to know. You can also join the beta program at asc.com/pages/beta to get early access when it becomes available.
SlumberTek
SlumberTek — Elder Care & Child Care
Is SlumberTek appropriate for monitoring a parent with dementia?
Yes, and it's one of our primary use cases. Because SlumberTek requires nothing from the person being monitored — no wearing a device, no pressing buttons — it's ideal for memory care situations. Alerts can fire based on bed presence and duration, giving caregivers timely, passive awareness.
Can I use SlumberTek to monitor an infant or young child?
SlumberTek can detect when a child gets out of bed and is a great low-friction way to get a nighttime alert if they wander. It should not be used as a primary infant safety device in place of a dedicated baby monitor — it doesn't detect breathing or fine movement within the bed. Particularly wiggly sleepers have been known to move to areas of the bed that the sensor doesn't cover, which can occasionally trigger a false exit alert.
How far away can a caregiver be and still get alerts?
As long as you have an internet connection, alerts from the ASC app can reach you anywhere in the world. Long-distance caregivers are a core use case — you can be in another city and still get a push notification if your parent's bed has been empty for 20 minutes at 2am.
Still have questions?
The ASC team replies personally — usually within one business day.
